Gaming should be fun, not stressful. Cricxo gives you the tools, information, and support you need to keep it that way — on your terms, at your pace.
We've built responsible gaming into the core of Cricxo — not as an afterthought, but as a genuine commitment to every player in Bangladesh.
Set your own deposit, loss, and session time limits directly from your account settings. Once set, limits take effect immediately and can only be reduced — not increased — without a 24-hour cooling-off period.
Cricxo sends you on-screen reminders after a set period of continuous play. You choose the interval — 30 minutes, 1 hour, or 2 hours. It's a simple nudge to step back and check in with yourself.
If you need a break, Cricxo's self-exclusion tool lets you block access to your account for a set period — from 1 week up to permanent exclusion. During exclusion, you cannot log in, deposit, or receive marketing from us.
Regular on-screen summaries show your net gaming activity for the current session — how long you've been playing, how much you've deposited, and your current balance. No surprises, just clarity.
Cricxo verifies the age of every player at registration. We use a combination of mobile number verification and, where required, document checks to ensure no one under 18 can access real-money games.
Every member of Cricxo's support team is trained to handle responsible gaming conversations with sensitivity and without judgment. If you reach out for help, you'll be treated with respect — always.
All of these tools are free, available 24/7, and accessible directly from your Cricxo account settings. No forms, no waiting.
Cap how much you can deposit per day, week, or month. Once you set a deposit limit, it activates instantly. Increasing it requires a 24-hour review period so you have time to reconsider.
Set a maximum amount you're comfortable losing in a given period. When you hit that limit, Cricxo will automatically pause your ability to place further bets until the period resets.
Decide in advance how long you want to play in a single session. When your time is up, you'll receive a clear notification and the option to log out or extend — the choice is always yours.
Take a short break from Cricxo for 1 day, 1 week, or 1 month without fully closing your account. During this period, you cannot log in or deposit, but your account and balance remain safe.
If you feel you need to stop playing altogether, Cricxo's permanent self-exclusion closes your account indefinitely. We will also remove you from all marketing lists and make every effort to prevent you from re-registering.
Log in to your Cricxo account, go to Account Settings → Responsible Gaming. All tools are listed there. You can also contact our support team at [email protected] and we'll set them up for you immediately.
Problem gambling doesn't always look obvious. It can creep up gradually — a few extra sessions here, a slightly bigger deposit there. Recognising the early signs is the most important step toward getting things back on track.
If you recognise any of the signs below in yourself or someone you know, please reach out to our support team. There's no judgment — just help.
Spending more money on gaming than you planned or can afford
Chasing losses — betting more to try to win back what you've lost
Losing sleep or neglecting daily responsibilities because of gaming
Hiding your gaming activity from family or friends
Feeling anxious, irritable, or restless when you're not playing
Borrowing money or selling belongings to fund gaming
Trying to stop or cut back but finding it difficult to do so
Gaming affecting your work, studies, or personal relationships
Answer these five questions honestly. This is not a clinical diagnosis — it's a quick personal check-in to help you reflect on your gaming habits.
Have you ever spent more on gaming than you intended to in a single session?
Have you ever tried to win back money you lost by playing more?
Has gaming ever caused you to neglect work, family, or other responsibilities?
Have you ever felt the need to hide your gaming from people close to you?
Have you ever felt anxious or irritable when you were unable to play?
Responsible gaming means playing in a way that stays fun, affordable, and under your control. At Cricxo, we believe that real-money gaming is a form of entertainment — like going to a cricket match or watching a film. It should add enjoyment to your life, not take anything away from it.
The difference between recreational gaming and problem gambling usually comes down to control. Recreational players set a budget, stick to it, and walk away when the session is over. Problem gambling happens when the urge to play overrides those boundaries — when gaming starts to feel like a need rather than a choice.
Responsible gaming at Cricxo is about giving you the tools and information to stay on the right side of that line. We're not here to lecture you — we're here to make sure you always have the option to play safely, and that help is available the moment you need it.
Cricxo's responsible gaming commitment is not just a policy document — it's built into how the platform works. Here's what that means in practice:
Cricxo is strictly for adults aged 18 and over. Real-money gaming is not appropriate for minors, and we take our responsibility to enforce this seriously.
During registration, every player must confirm they are 18 or older. We verify this through mobile number checks and, where required, by requesting a copy of a valid national ID or other government-issued document. Accounts where age cannot be confirmed will be suspended until verification is complete.
If you are a parent or guardian and you believe a minor has accessed Cricxo, please contact us immediately at [email protected]. We will investigate and take action without delay, including closing the account and refunding any deposits made.
The most effective way to keep gaming fun is to decide your limits before you start playing — not in the middle of a session when emotions are running high. Cricxo makes this easy.
From your account settings, you can set:
Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, giving you time to reflect before a higher limit kicks in. If you change your mind during that 24 hours, you can cancel the increase at no cost.
Sometimes the right move is to step away entirely. Cricxo's self-exclusion tool is designed for exactly that situation — no questions asked, no pressure to stay.
You can self-exclude for a fixed period (1 week, 1 month, 3 months, 6 months) or permanently. During any self-exclusion period:
To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly. Self-exclusion activates within minutes of your request.
If you choose permanent self-exclusion, Cricxo will make every reasonable effort to prevent you from re-registering. If you attempt to open a new account during a self-exclusion period, please be aware that any winnings from that account may be forfeited.
If you're concerned about your gaming — or someone else's — please don't wait. Reaching out early makes a real difference. Cricxo's support team is available 24/7 and trained to handle these conversations with care.
All responsible gaming conversations are handled confidentially. Your account status will not be negatively affected by reaching out for help — in fact, we encourage it.
These practical tips can help you keep gaming enjoyable and under control, whether you're a new player or a long-time Cricxo member.
Register free, set your limits from day one, and enjoy Cricxo's real-money games knowing that responsible gaming tools are always just two clicks away.
18+ only · bKash & Nagad accepted · Responsible gaming tools included free