These terms govern your use of Cricxo. Please read them carefully before registering or placing any real-money bets on our platform.
These cards summarise the most important parts of Cricxo's terms. The full terms below are the legally binding version.
Cricxo is strictly for adults. You must be at least 18 years old to register, deposit, or play any real-money game on our platform. We verify age during registration and reserve the right to request additional proof at any time.
Each player is allowed one Cricxo account only. Duplicate accounts will be suspended and any balances may be forfeited. If you've lost access to your account, contact our support team rather than creating a new one.
All withdrawals must be made to a bKash or Nagad account registered in your own name. Cricxo does not process withdrawals to third-party accounts. This policy protects both you and the integrity of our payment system.
Any attempt to exploit bugs, use automated bots, collude with other players, or manipulate game outcomes will result in immediate account suspension and forfeiture of all balances. Cricxo uses automated fraud detection on every session.
All bonuses and promotions on Cricxo come with specific wagering requirements and expiry dates. Bonus funds cannot be withdrawn until the wagering requirement is met. Full bonus terms are published on each promotion page.
Cricxo provides deposit limits, session reminders, and self-exclusion options. If you feel your gaming is becoming a problem, use these tools or contact our support team. We take responsible gaming seriously and act on every request promptly.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Cricxo ("we", "us", "our", "the Platform"). By accessing, registering on, or using any part of the Cricxo website at cricxo.vip, you confirm that you have read these Terms in full and agree to be bound by them.
These Terms apply to all activities on Cricxo, including account registration, deposits, gameplay, bonus participation, withdrawals, and any communication with our support team. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Cricxo.
If you are accessing Cricxo on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they meet all eligibility requirements set out below.
To register and play on Cricxo, you must meet all of the following requirements:
Cricxo reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.
Each player may hold only one Cricxo account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Duplicate accounts will be closed and any balances may be forfeited at Cricxo's discretion.
When registering, you must provide accurate and complete information. This includes your real name, a valid mobile number, and a working email address. You are responsible for keeping your account information up to date. If your contact details change, please update them through your account settings or by contacting support.
You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Cricxo will never ask for your password via chat, email, or phone. If you suspect your account has been accessed without your permission, contact our support team immediately.
Cricxo currently accepts deposits via bKash and Nagad — the two most widely used mobile wallets in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). We do not currently accept bank transfers, credit cards, or international payment methods.
All deposits must be made from a mobile wallet registered in your own name. Deposits from third-party wallets will be reversed and the funds returned to the originating account. Repeated attempts to deposit from third-party accounts may result in account suspension.
Withdrawals are processed to the bKash or Nagad account linked to your Cricxo profile. The name on your mobile wallet must match the name on your Cricxo account. Withdrawals to unverified or third-party accounts will not be processed.
Cricxo reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud measure and is not a reflection on your account standing. Verification requests are typically resolved within 24 hours when you provide the required documents promptly.
Cricxo offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are published alongside each promotion. The following general rules apply to all bonuses unless stated otherwise:
Each game on Cricxo has its own set of rules, which are accessible from within the game interface. By placing a bet, you confirm that you understand and accept the rules of that game. In the event of a dispute about a game outcome, the result recorded in Cricxo's server logs will be considered final.
All games on Cricxo use a certified random number generator (RNG). Game outcomes are determined at the moment a bet is placed and cannot be altered after the fact — not by Cricxo, not by the game provider, and not by any player action. If a technical fault occurs during a game round, the round will be voided and your stake returned.
Cricxo is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension:
Cricxo uses automated monitoring systems that flag unusual betting patterns in real time. Accounts flagged for investigation may have withdrawals temporarily held while the review is conducted. We aim to complete all investigations within 72 hours.
Cricxo takes its responsibility to players seriously. We provide a range of tools to help you stay in control of your gaming activity:
If you believe you have a gambling problem, please visit our Responsible Gaming page for resources and support options. Cricxo staff are trained to handle responsible gaming requests with sensitivity and without judgment.
Cricxo collects and processes personal data in accordance with our Privacy Policy. By registering on Cricxo, you consent to the collection and use of your data as described in that policy. Key points include:
Cricxo reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that:
If your account is suspended, you will be notified by email or SMS. Any real-money balance remaining in a suspended account will be held pending investigation. If the investigation concludes in your favour, your balance will be returned and your account reinstated or closed at your request.
You may close your Cricxo account at any time by contacting our support team. Any remaining real-money balance will be withdrawn to your registered mobile wallet within 5 business days of the closure request, provided all verification requirements are met.
To the fullest extent permitted by applicable law, Cricxo's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the claim.
Cricxo is not liable for:
Nothing in these Terms limits Cricxo's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Cricxo may update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated Terms will always be available at cricxo.vip/terms-conditions with the date of the most recent revision clearly displayed.
Your continued use of Cricxo after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you should close your account before the changes take effect.
If you have any questions about these Terms, or if you need to raise a complaint or dispute, please contact our support team:
We aim to respond to all email enquiries within 24 hours. Live chat responses are typically under 2 minutes. If your complaint is not resolved to your satisfaction through our support team, you may escalate it by emailing [email protected] with the subject line "Formal Complaint".
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Min. deposit ৳100 · bKash & Nagad accepted · 18+ only